Got questions?
FAQs and info on every aspect of our service. Can't find your question here, get in touch
General questions:
Some of the most commonly asked questions about our service, what it includes and how it works.
Marketing and advertising agencies exist to fulfil your requests, be it a social campaign or perhaps some Google Ads. SmartPromote distinguishes itself by taking your objectives and doing whatever is necessary to achieve them, all for a single, affordable monthly fee, John.
Quite the opposite. Our team consists of experts in their respective fields, glued together with awesome account management and underpinned by a client portal that ensures you have access to what we're doing 24/7
We leverage our extensive experience to deliver outcomes we know will be successful. Every component of our service is purposefully designed, either to directly drive results or to support other aspects of the service in fostering business growth
More than 95% of new accounts witness results within 72 hours of activation. Given that a significant portion of any campaign involves direct advertising, if it takes longer than this, it likely indicates that the setup was not executed properly
Yes, but not your usernames and passwords. Both the client portal and one of our experienced account managers will walk you through how to grant us access. You can remove that access at any time.
License usage:
Learn about using our themes on client websites, customizing theme code and design, renewal of theme licenses, restrictions on license transfers, and compatibility with self-hosted sites.
Support & updates:
Explore the support and updates that come with your theme purchase, including the duration of access, the type of support offered, how to seek assistance for theme-related issues.